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How do you make the customer journey a treat for everyone?

How do you make the customer journey a treat for everyone?

by Jan Johnson | Dec 19, 2018 | Consumer Research, Farmer Insights

Is your customer journey a trek, a treasure hunt, or a treat? How would you like to make it a treat every time? A lot of clients have been asking me about customer journeys. They come to me with some sort of a diagram and say, “We think this our customer’s...

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