Halos: Real or Imagined?

When I was a child, halos were a very good thing. A sign of angels, as if the wings weren’t enough of a clue. When I got into market research, halos were not perceived as such a good thing. The “halo effect” meant that people got so excited about a particular aspect...

Your Products Need Liberating!

A recurring thought has been flashing across my mind like a blip on a radar screen during the past couple of months.  And after reading Gary Keller’s book, The ONE Thing, my recurring thought – that blip – has become clearer, as I realize that any one thing is often...